Last updated: October 2026
1. Scope
(1) These Terms and Conditions ("Terms") apply to all orders placed through the online shop at euroarabin.shop (the "Shop") between Euroarabin UG (haftungsbeschränkt) ("we", "us", "our") and our customers ("you").
(2) Please read these Terms before placing an order. By placing an order you agree to them. They do not affect your statutory rights as a consumer.
(3) The Shop is intended for customers in the United Kingdom. We only deliver to addresses in the United Kingdom.
2. Who we are
Your contract is with: Euroarabin UG (haftungsbeschränkt), Friedrich-Wilhelm-Straße 7a, 32423 Minden, Germany, registered at Amtsgericht Bad Oeynhausen under HRB 20293. Email: support@euroarabin.shop · Phone: +49 8364 854807. Full company details are listed on our Legal Notice page.
3. Products
(1) We sell new home and garden products, including robotic lawnmowers, ride-on mowers, garden sheds, robotic pool cleaners, portable air conditioners, robot vacuum cleaners and towbar bike carriers.
(2) Product information. Technical specifications, performance figures (for example lawn area, run time or cooling capacity) and compatibility information are provided by the manufacturer. Actual performance may vary depending on conditions of use. Please check before ordering that a product is suitable for your home, garden, pool or vehicle.
(3) Safe use. Please read and follow the manufacturer's instructions and safety information before installing or using a product.
(4) Product images are for illustration. Colours and packaging designs may vary slightly from the image shown.
4. How the contract is formed
(1) The products shown in the Shop are not a binding offer but an invitation for you to place an order.
(2) The ordering process consists of the following steps:
- select the product(s) and quantity,
- add the product(s) to your basket using the "Add to basket" button,
- review your basket and click "Checkout",
- enter your contact, delivery and billing details and choose a payment method,
- review all information in the order summary,
- submit the order using the order button (e.g. "Pay now").
(3) By submitting your order you make an offer to buy the products in your basket.
(4) You will receive an order confirmation by email immediately after submitting your order. The contract is formed when we send this confirmation.
(5) We may limit quantities per customer and may refuse or cancel orders that appear fraudulent. If we cancel an order after payment, we will refund you in full.
5. Correcting input errors
Before submitting your order you can review and correct your entries at any time – in the basket by changing quantities or using "Remove", and at checkout using the input fields and your browser's back button. You can stop the ordering process at any time by closing your browser window.
6. Language and storage of the contract
(1) The contract language is English.
(2) We store the contract text. You will receive your order details by email with the order confirmation. You can view, save and print these Terms on this page at any time. If you have a customer account you can view your orders there.
7. Prices, VAT and delivery charges
(1) All prices are in pounds sterling (GBP) and include VAT where applicable.
(2) Standard delivery to all UK addresses is free – no minimum spend. Details are available on our Shipping & Delivery page.
(3) If a product is listed at an obviously incorrect price because of a typographical or system error, we will contact you and you may either confirm the order at the correct price or cancel it for a full refund.
8. Delivery
(1) We deliver to addresses in the United Kingdom.
(2) Orders are usually delivered within 3–7 working days. Unless agreed otherwise, we will deliver within 30 days of the contract being formed. Large items may be delivered by pallet or two-person courier, who may contact you to book a delivery slot.
(3) More information is available on our Shipping & Delivery page.
9. Unavailable products
If an ordered product turns out to be unavailable, we will let you know promptly and refund any payment already made.
10. Payment
(1) The available payment methods are shown at checkout. More information is available on our Payment Methods page.
(2) Payment is due when the contract is formed unless stated otherwise at checkout for the chosen payment method.
11. Ownership and risk
Products remain our property until paid for in full. Responsibility for the products passes to you when they are delivered to you or to someone you have nominated.
12. Your right to cancel
As a consumer you have a legal right to cancel your contract within 14 days, starting the day after you receive the goods, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Full details, including how to cancel and how refunds work, are set out in our Returns & Refunds policy and Cancellation Policy. You can cancel online via Start a Return or using the Return Request Form.
13. Faulty goods and your statutory rights
We are under a legal duty to supply goods that are of satisfactory quality, fit for purpose and as described. Your rights under the Consumer Rights Act 2015 are summarised on our Damaged Items & Guarantee page. For detailed information, visit Citizens Advice. Manufacturer's guarantees apply in addition to these rights.
14. Our liability
(1) We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.
(2) We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your statutory rights, or for defective products under the Consumer Protection Act 1987.
(3) We only supply products for domestic and private use. If you use the products for any commercial or business purpose, we have no liability for any loss of profit, loss of business or business interruption.
15. Complaints
If you have a concern about an order, please contact us first at support@euroarabin.shop – most issues can be resolved quickly. See our Dispute Resolution page.
16. Governing law and final provisions
(1) These Terms are governed by the law of England and Wales, and you can bring legal proceedings in the courts of England and Wales. If you live in Scotland, you can bring proceedings in either the Scottish or the English courts; if you live in Northern Ireland, in either the Northern Irish or the English courts. Nothing in these Terms affects the mandatory consumer protection laws of the part of the UK where you live.
(2) If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.
(3) We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.